We recommend you remove your jewelry for MRI/imaging examinations. To do this, we recommend carefully cutting it with scissors or nail clippers at the jump ring link. If you are not comfortable doing this, we would be happy to remove your jewelry for you at any of our scheduled events.

⦁We do not offer returns as each piece is custom fitted to you.

⦁We do not offer lifetime welds; however, we do offer a one week weld guarantee. If your link breaks within the first 7 days, we will reweld for free. After 7 days, we will offer a $10 re-weld fee.

⦁Although the jewelry is "permanent". That doesn't mean unbreakable. While we offer high quality metals, the daintier the chain, the more fragile it is. Please use care and caution. We do not offer free replacements or refunds for lost or snagged jewelry.

⦁Most metals, particularly sterling silver, will oxidize and lose their shine overtime. We do not offer returns or free replacements due tarnishing; however, this can be prevented with regular jewelry care. 

⦁Although rare, sometimes individual body chemistries can react with the metal and cause a reaction. In the unlikely event that this happens, we recommend you remove the chain as soon as possible.

If you have any other questions or concerns regarding your jewelry care, let us know at TheGoldenLinkJewelry@gmail.com!  We hope you love your piece as much as we loved creating it for you. Enjoy!